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Reservation Cancellation Policy

Golf Cart Rentals, Bicycle Rentals, Multi-Day Kayak & Paddle Board Rentals

Rental Cancellation Policy

Trailblaze Adventure Grand Strand LLC provides the highest quality and useable rental equipment to its customers

    • Refund Policy applies to all rental equipment.
    • There are no refunds for cancellation on the day of the service/start of the rental reservation.
    • There are no refunds for early returns.
    • Cancellation of reservations less than one full business day (Less then 24 hours prior to the booking date, day of the scheduled rental) is charged at 100% of the full rental rate. Cancellation of more than one full business day (more then 24 hours of the scheduled rental) will be fully refunded.
    • There are no refunds for cancellation of the agreed rental term and rate once the equipment is received. This includes rentals where property or locations restrictions do not allow the rental equipment.
    • In the event of rental equipment malfunction or failure not associated with improper use, Trailblaze Adventure will make every effort to repair or replace the equipment the same day. If Trailblaze Adventure is not able to repair or replace the malfunctioned equipment in the same day credit or refund proportionally at the agreed rental rate will be applied to the current rental agreement for the day or days that the equipment is non-operational, hours are not applicable.
    • Equipment malfunction or failure due to improper use will be charged at the agreed rate and may include additional charges for replacement or repair as stated in the rental agreement.

    Please note, our commitment to your reservation may cause us to turn away other guest; therefore, our cancellation policy is firm.

  • Reservation Cancellation Policy

    Kayak & Paddle Board Tours & Hourly Rentals

    Tour Cancellation Policy

    • Cancellation policy applies individually to each person within a group.
      • All penalties due to cancellations will be charged to credit card on file.
      • Should you have to cancel for any reason a 24 hour notice is required.
      • Cancellations received greater than 24 hours prior to launch will be accepted with no penalty applied.
      • Cancellations less than 24 hours prior to tour or reservations resulting in a no show will be charged the full monetary amount per person based on tour reserved.
      • Cancellation policy applies individually to each person in a reservation.

    Please note, our commitment to your reservation may cause us to turn away other guest; therefore, our cancellation policy is firm.

    Inclement Weather
    • It is not our policy to cancel tours due to light rain; however, we do not intentionally guide a tour during thunderstorm activity, or any other hazardous weather conditions.
    • If Trailblaze Adventure cancels a tour we will do our best to accommodate you at another time. If we are unable to reschedule you for a tour then it is our policy to provide a full refund of deposit.
    • All other weather cancellation request are subject to the cancellation policy at the discretion of Trailblaze Adventure.

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